Rural Telus cutbacks slammed

Telus told me they were no longer providing dial up/internet service for my cabin in the Likely B.C. area.

Editor:

I contacted Telus at the beginning of July to request dial up/internet service for our cabin in the Winkley Creek, Likely, B.C. area and they told me they were no longer providing this service.

I understood clients who already had dial up or were given access codes would be grandfathered but any new customers would be denied.

We only had our telephone hooked up last summer.

There is no cell service in the area as we’re in a remote location.

They seemed to say we could use a key and get service that way and I explained again, we don’t have cell service there.

I spoke with a manager as well and told them I was extremely disappointed with Telus, that it seems unless they have competition they really don’t care about the needs of their customers.

They seemed to say dial-up is an antiquated system, that’s fine then, provide your customers with an alternative affordable option.

I wouldn’t be surprised this isn’t also happening in the Likely area and surrounding areas as well.

In this day and age we rely on internet for work related duties, email and so forth.

For Telus to just decide they aren’t going to continue with dial up access codes is ludicrous.

Now today, another sister who did have dial up service last summer was told as of the end of June they no longer offer this service.

They didn’t seem to care when she told them she needed it to carry on her real estate business or was not notified ahead of time the service would not be available.

Another sister and her husband just built a new cabin on the lake and they just had a satellite system installed at great expense which provides wireless Internet/music and television.

We have summered at our cabin for 21 years and have no desire to spend a large sum of money on satellite service for two months of the year.

Leslie Enns

Williams Lake

 

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

100 Mile Conservation Officer Joel Kline and YEP student Jill Matlock found themselves wrangling four horses on Highway 97 on Feb. 17. The horses were travelling at a steady trot up the highway after escaping their corral. (Jill Matlock photo - submitted).
Conservation officers wrangle horses on Highway 97

Jill Matlock never expected to be herding four horses in a truck.

Island Health chief medical officer Dr. Richard Stanwick receives a first dose of Pfizer vaccine, Dec. 22, 2020. (B.C. government)
COVID-19: B.C. seniors aged 80+ can start to sign up for vaccination on March 8

Long-term care residents protected by shots already given

Williams Lake RCMP are investigating after suspects assaulted two employees at a convenience store and fled with cash and merchandise. (Black Press file photo)
Williams Lake RCMP investigating robbery at local convenience store

The robbery occurred Saturday evening, Feb. 27

?Esdilagh First Nation health department staff were thrilled to rollout out the community’s first COVID-19 vaccines Friday, Feb. 26. L-R: registered nurse Sam Riczu, elder worker Marie Conway, wellness coordinator Linda Siwalace, community health representative Sharon Palmantier and youth coordinator Dakotah Casey. (photo submitted)
?Esdilagh First Nation receives first COVID-19 vaccine

Vaccination clinic held Feb. 26 for high-risk elders

RCMP crest. (Black Press Media files)
Highway 97 two-vehicle crash near 150 Mile House claims one life

The collision closed the highway at 150 Mile House

Langley resident Carrie MacKay shared a video showing how stairs are a challenge after spending weeks in hospital battling COVID-19 (Special to Langley Advance Times)
VIDEO: Stairs a challenge for B.C. woman who chronicled COVID-19 battle

‘I can now walk for six (to) 10 minutes a day’

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

B.C. Attorney General David Eby speaks in the legislature, Dec. 7, 2020. Eby was given responsibility for housing after the October 2020 provincial election. (Hansard TV)
B.C. extends COVID-19 rent freeze again, to the end of 2021

‘Renoviction’ rules tightened, rent capped to inflation in 2022

Face mask hangs from a rear-view mirror. (Black Press image)
B.C. CDC unveils guide on how to carpool during the pandemic

Wearing masks, keeping windows open key to slowing the spread of COVID-19

Churches, including Langley’s Riverside Calvary Church, are challenging the regulations barring them from holding in-person worship services during COVID-19. (Langley Advance Times file)
Det. Sgt. Jim Callender. (Hamilton Police Service screenshot)
B.C. man dead, woman seriously injured after shooting in Hamilton, Ont.

The man was in the process of moving to the greater Toronto area, police say

(Black Press file photo)
Child in critical condition, homicide investigators probe incident near Agassiz

The child was transported to hospital but is not expected to survive

Sewage plant in Lower Mainland, operated by Metro Vancouver. (Metro Vancouver screenshot)
‘Poop tracker’ launches as researchers test Lower Mainland sewage water for COVID-19

‘Studying the virus in wastewater allows researchers to look at an entire population…’

Most Read