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Cookies and access problems plague government website

I am wondering is anybody at home on gov.gc.ca web sites.

Editor:

I am wondering is anybody at home on gov.gc.ca web sites.

I was trying to get a CPP contribution statement, (not a matter of national security).

I was instructed that I would have to set up a GC Key ID to get access to this information, which I did, then tried to log in to the site, but was informed that I would need an access code.

The only way to get this code was to phone the service centre to request a code number.

I was told that the code number would be sent via snail mail (whoops) Canada Post, and should be received in 14 days.

Why do we all have Internet when the government has not learned to use it yet, or they are so afraid of leaks in their own systems that they will not use it.

After all when I get the number I will have to use it on the gov.gc.ca site.

I wonder if it is just a job protection program.

It also states on the site that I have to have Java and cookies enabled on my PC to use the site.

Check this gov.gc.ca warning about Java: http://www.publicsafety.gc.ca/prg/em/ccirc/2013/AL13-001-eng.aspx and they still require it. Someone is napping.

As for cookies, why does gov.gc.ca have to retain information on your use of the site when they have such strict sign in protocols.

As I understand it https sites should not require cookies, and if they do it should be stopped (google cookies).

I have seldom had more problems with web sites than with gov.gc.ca

Lorne Herrett

Williams Lake