A person looks at a Canada Revenue Agency homepage in Montreal, Sunday, Aug. 16, 2020, as the COVID-19 pandemic continues in Canada and around the world. THE CANADIAN PRESS/Graham Hughes

Thousands of CRA and government accounts disabled after cyberattack

Federal authorities scrambling for answers

Federal authorities were scrambling for answers over the weekend after revealing that hackers used thousands of stolen usernames and passwords to fraudulently obtain government services — with the extent of the damage still unclear.

More than 9,000 hijacked accounts that Canadians use to apply for and access federal services have been cancelled after being compromised in what the Treasury Board of Canada described as “credential stuffing” attacks.

“These attacks, which used passwords and usernames collected from previous hacks of accounts worldwide, took advantage of the fact that many people reuse passwords and usernames across multiple accounts,” the federal department said in a statement.

The hacked accounts were tied to GCKey, which is used by around 30 federal departments and allows Canadians to access various services such as employment insurance, veterans’ benefits and immigration applications.

One-third of those accounts successfully accessed services before all of the affected accounts were shut down, said the Treasury Board, which is responsible for managing the federal civil service as well as the public purse.

READ MORE: Twitter racing to unravel mystery cyberattack

Officials are now trying to determine how many of those services were fraudulent.

The GCKey attack included thousands of Canada Revenue Agency accounts, through which Canadians can access their income-tax records and other personal information as well as apply for financial support related to the COVID-19 pandemic.

A total of 5,500 CRA accounts were targeted through the GCKey attack and an earlier “credential stuffing” scheme, the Treasury Board said.

“Access to all affected accounts has been disabled to maintain the safety and security of taxpayers’ information and the Agency is contacting all affected individuals and will work with them to restore access to their CRA MyAccount,” the Treasury Board said in a statement.

The department did not reveal how many of the CRA accounts were compromised or the cost of the suspected fraud, but said federal officials as well as the RCMP and federal privacy commissioner were conducting separate investigations.

It also did not say how Canadians in receipt of services such as the Canada Child Benefit or Canada Emergency Response Benefit for those affected by COVID-19 would be affected.

Revelations of the GCKey attack follow earlier concerns and reports from some Canadians that they were being targeted by hackers during the pandemic, with some reporting thousands of dollars in CERB payments for which they did not apply.

READ MORE: To get the latest news on Vancouver Island, B.C., Canada and the world delivered to your inbox daily, click here.

The government warned Canadians to use unique passwords for all online accounts and to monitor them for suspicious activity.

The Canadian Anti-Fraud Centre says more than 13,000 Canadians have been victims of fraud totalling $51 million this year. There have been 1,729 victims of COVID-19 fraud worth $5.55 million.

Lee Berthiaume, The Canadian Press

Like us on Facebook and follow us on Twitter 

CanadaCoronaviruscybersecurity

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Orange Shirt Society launches first textbook on residential school history

Phyllis Webstad and Joan Sorley worked on the 156-page book to help educate students

Williams Lake city council to approve whale mural

Through e-mail poll of council mural was accepted, it will be ratified at a regular meeting

Culture Days showcases diversity of talent in Quesnel

The Quesnel Downtown Art Walk kicked off Sept. 26

PHOTOS: Barkerville planning for Halloween events and virtual field trips

This year’s Halloween events will focus on traditional trick or treating, and tickets are limited

105 new COVID-19 cases, 1 death as health officials urge B.C. to remember safety protocols

There are currently 1268 active cases, with 3,337 people under public health monitoring

Horgan vows to replace B.C.’s shared senior care rooms in 10 years

$1.4 billion construction on top of staff raises, single-site work

More sex abuse charges laid against B.C. man who went by ‘Doctor Ray Gaglardi’

Investigators now focussing efforts on alleged victims within the Glad Tidings Church community

Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

Orange Shirt Day lessons of past in today’s classrooms

Phyllis Webstad, who attended St. Joseph’s Mission Residential School in British Columbia, is credited for creating the movement

Greens’ Furstenau fires at NDP, Liberals on pandemic recovery, sales tax promise

She also criticized the NDP economic recovery plan, arguing it abandons the tourism industry

U.S. Presidential Debate Takeaways: An acrid tone from the opening minute

Here are key takeaways from the first of three scheduled presidential debates before Election Day on Nov. 3

Most Read