Minister opens federal pay centre, says troubled Phoenix system improving

Phoenix has caused so many snafus across the country with a backlog of 625,000 transactions

The federal government is trying to hit the reset button on its bid to repair and replace the problem-plagued Phoenix pay system.

Federal cabinet minister Carla Qualtrough was dispatched Friday to Miramichi in northeastern New Brunswick, where she officially opened the centralized Public Service Pay Centre, which processes paycheques for 300,000 federal employees.

The feel-good photo-op for the public services minister comes just over two years after the government implemented the IBM-built Phoenix system, saying it would save taxpayers more than $70 million annually.

Instead, Phoenix has caused so many snafus across the country that the backlog of transactions stood at 625,000 in March.

That number is expected to dip only slightly when the latest figures are released later this month, however Qualtrough says a pilot project developed at the centre will be rolled out across the country to ensure more timely payments.

Under Phoenix, tens of thousands of civil servants have been underpaid, overpaid or not paid at all for long periods since 2016, which has prompted protests across the country.

In February, Qualtrough issued a public apology on behalf of the government.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Just Posted

Fall comes to the Cariboo-Chilcotin

Summer makes way for fall this evening with a steady drizzle in Williams Lake.

Woodlot associations AGM to tackle wildfire impacts, prevention and risk reduction

Williams Lake will host more than 100 delegates for the annual meeting

Studio Theatre puts out call for local thespians for upcoming Shakesperian comedy

Much Ado About Nothing will take to the stage in March

Williams Lake man, firefighter remembered by MP Todd Doherty in emotional speech

Family asks first responders to look after one another in wake of suicide, growing concerns of PTSD

Cariboo Memorial Hospital redevelopment plan should be completed end of 2018

Cariboo Chilcotin Regional Hospital District hopes to meet directly with the project team for a direct update

Conservation officer frees B.C. deer from flotation gear mishap

BC Conservation Officer Service is reminding residents to keep backyards clear of entanglements

Lions earn stunning 35-32 OT win over Ticats

Epic comeback lifts B.C. past Hamilton in CFL thriller

Czarnik nets 3 as Flames dump Canucks 5-2

Calgary picks up exhibition win over Vancouver

Ottawa to name new ambassador for women, peace and security, Freeland says

Chrystia Freeland also confirmed Canada would spend about $25 million to fund number of initiatives

‘A little bright spot:’ Ottawa residents rescue dog trapped beneath rubble

Freelance journalist says rescue of a dog trapped under rubble was happy ending amid chaos in Ottawa

B.C. deaf community wants different sign languages on federal accessibility act

Advocates also want Indigenous Sign Language to be recognized on the Indigenous Language Act

Airline has ‘close call’ with drone while en route to B.C. airport

Jazz Aviation reported the drone sighting near Vancouver to the RCMP and Transport Canada

Tragic accident claims life of B.C. toddler

Fundraising effort has been created to help mom and family

B.C. nanny charged with sex abuse of 3 children

Saanich Police seek potential victims of Johnathon Lee Robichaud from Central Saanich

Most Read