Pharmacist Jennifer Mitchell shows off some of the diabetes information pamphlets she uses in her role as a Certified Diabetes Educator

Pharmacist Jennifer Mitchell shows off some of the diabetes information pamphlets she uses in her role as a Certified Diabetes Educator

Diabetes survey to help local pharmacists make improvements

People in Williams Lake with adult type 2 diabetes, and their health care providers, are being asked to help make services better.

  • Aug. 19, 2013 8:00 p.m.

Tara Sprickerhoff

Tribune Staff Writer

People in Williams Lake with adult type 2 diabetes, and their health care providers, are once again being asked to help make services better by participating in a survey.

Jennifer Mitchell, a recently trained Certified Diabetes Educator and a member of the Interior Health Diabetes Collaborative, says the surveys will allow the collaborative to “find out where we need to focus our efforts to improve diabetes resources.”

“We take those comments and use them to try and improve,” she said.

Results from a previous survey have already helped the collaborative.

“We’ve worked on making sure doctors are aware of where they should refer diabetes patients to here in town, and we’re trying to improve who has got diabetes knowledge in town,” Mitchell said.

Mitchell, a pharmacist at Shoppers Drug Mart in Williams Lake, completed her Certified Diabetes Educator training in July and has since been working to help diabetes patients with her improved skills.

“It’s a higher level of education focussing on diabetes,” she said, adding that it has also allowed her to specialize on Canadian recommendations for diabetes in particular.

“The kind of stuff we find ourselves answering is about how to adjust insulin doses if blood sugars are high or low or fluctuating.

“We’ve taken special training to focus in and look at the picture and say we need to do this to get this under control and then we can do this. So that seems to be the main thing that we focus on: looking at those blood sugars and finding a way to basically manage them and stabilize them.”

As a type 1 diabetic herself, Mitchell has seen an increase in referrals from doctors to help people with diabetes since becoming a Certified Diabetes Educator.

However, despite her new training and new initiatives that the Diabetes Collaborative has worked on, Mitchell hopes more people will fill out the survey.

We need to know “whether things are improving with our committee or whether they are worse and areas where we can focus on,” she said.

Surveys take five minutes to fill out and are available in Williams Lake at the Atwood Clinic, Yorston Clinic, Shoppers Drug Mart, and the Diabetes Clinic in Dene House.

The surveys for diabetes health care providers can be food at

While the surveys are anonymous those who fill them out can leave their name and contact information.

They will be entered into a draw to win a $25 gift certificate to Save-On-Foods or Safeway in Williams Lake.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

A health worker holds a vial of AstraZeneca vaccine to be administered to members of the police at a COVID-19 vaccination center in Mainz, Germany, Thursday, Feb. 25, 2021. (Andreas Arnold/dpa via AP)
43 new COVID-19 cases in Interior Health

368 cases in the region remain active

The Williams Lake Trail Riders Arena is slated to have a new roof installed this spring after funding from the province’s Community Economic Recovery Infrastructure Program. (Greg Sabatino photo - Williams Lake Tribune)
Trail Riders Arena, stable stalls, to get new roof at Stampede Grounds

Some of the stalls currently aren’t able to be rented out due to leaks in the roof

A sign is seen this past summer outside Yunesit’in Government office west of Williams Lake reminding visitors and members to stay safe amid the COVID-19 pandemic. (Rebecca Dyok photo)
Yunesit’in First Nation completes second round of vaccinations

A total of 26 people have since recovered from COVID-19 after having tested positive

A 100 Mile RCMP officer stands watch at the intersction of Highway 97 and Horse Lake Road. (Patrick Davies photo - 100 Mile Free Press)
Volunteers, police search Highway 97 for articles related to high-speed chase

Search will stretch from Canco Gas Station in Lac La Hache to 150 Mile House.

An aerial photograph captures snowmobile tracks in the Cameron Ridge area earlier this year, which is closed to snowmobilers. The closures are in place to protect sensitive caribou herds. (Conservation Officer Service photo)
Snowmobilers fined for operating in closed caribou habitat near Likely, B.C.

The investigation revealed they had spent several hours in the closure leaving extensive tracks

Health Minister Adrian Dix looks on as Dr. Bonnie Henry pauses for a moment as she gives her daily media briefing regarding COVID-19 for British Columbia in Victoria, B.C. THE CANADIAN PRESS/Jonathan Hayward
7 additional deaths and 542 new COVID-19 cases in B.C.

Provincial health officials reported 18 new COVID-19 cases linked to variants of concern

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

The City of Vancouver estimates there are 3,500 Canada geese in the city right now, and that number is growing. (Bruce Hogarth)
Help tame Vancouver’s Canada goose population by reporting nests: park officials

The city is asking residents to be on the lookout so staff can remove nests or addle eggs

Chief Justice Christopher Hinkson (Office of the Chief Justice)
Judge questions whether B.C.’s top doctor appreciated right to religious freedom

Lawyer for province says Dr. Henry has outlined the reasons for her orders publicly

A sample of guns seized at the Pacific Highway border crossing from the U.S. into B.C. in 2014. Guns smuggled from the U.S. are used in criminal activity, often associated with drug gangs. (Canada Border Service Agency)
B.C. moves to seize vehicles transporting illegal firearms

Bill bans sale of imitation or BB guns to young people

BC Housing minister David Eby is concerned that Penticton council’s decision to close a local homeless shelter will result in a “tent city” similar to this one in Everett, Wa. (Olivia Vanni / Black Press file)
‘Disappointed and baffled’ B.C. housing minister warns of tent city in Penticton

Penticton council’s decision to close a local homeless shelter could create tent city, says David Eby

A recently published study out of UBC has found a link between life satisfaction levels and overall health. (Pixabay)
Satisfied with life? It’s likely you’re healthier for it: UBC study

UBC psychologists have found those more satisfied with their life have a 26% reduced risk of dying

A vial of some of the first 500,000 of the two million AstraZeneca COVID-19 vaccine doses that Canada has secured through a deal with the Serum Institute of India in partnership with Verity Pharma at a facility in Milton, Ont., on Wednesday, March 3, 2021. THE CANADIAN PRESS/Carlos Osorio - POOL
Federal panel recommends 4-month gap between COVID vaccine doses due to limited supply

The recommendation applies to all COVID-19 vaccines currently approved in Canada

A vial of Oxford-AstraZeneca COVID-19 vaccine is pictured at a family doctor office, Thursday, Feb. 25, 2021 in Paris. THE CANADIAN PRESS/AP -Christophe Ena
Trudeau ‘optimistic’ that timeline for rollout of COVID vaccines can be accelerated

Canada set to receive more than 6M COVID-19 vaccine dose than initially expected, by end of March

Most Read