City’s citizens survey to begin May 9

Williams Lake residents can expect to receive a phone call from a company wanting to know how they feel about various issues in the city.

  • May. 5, 2011 2:00 p.m.

Williams Lake residents can expect to receive a phone call from a company wanting to know how they feel about various issues in the city.

As part of the City’s Service Delivery Review, Discovery Research will survey 400 citizens by telephone, beginning on May 9 and throughout the following two weeks.

The survey consists of 31 questions concerning quality of life in Williams Lake, issues facing the community, use and satisfaction with City services, and preferred method of contact with the City, among others. The City says the interview should take about 15 minutes to complete.

The survey is to assist the City as it works to complete the Service Delivery Review, one of the 10 corporate priorities outlined by city council for its term of office. The review will set out a process for staff and council to prioritize services that should be reviewed and then provide a framework to actually undertake the review.

Following the close of the telephone surveys, residents will have the chance to participate in the citizen survey by visiting the City’s website at www.williamslake.ca for a two-week period beginning May 24.

“It’s important that we receive feedback so we can improve our services, and be even more effective and efficient in delivering them,” says Mayor Kerry Cook.