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Bridge Care virtual clinic booking by phone only for now

Original software has a few glitches, online portal is not being used, but clinic remains open
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Residents wanting to book an appointment with the Bridge Care Virtual Clinic are asked to call between 9 a.m. to 3 p.m., Monday to Friday. (Black Press media file photo) (Black Press media file photo)

A new virtual clinic serving the Cariboo continues to take appointment bookings, but only over the phone for the time being.

Bridge Care Virtual Clinic remains open but as its online booking application is not working right now the clinic is only taking appointments over the phone, said Joanne Meyrick, program manager for the Central Interior Rural Division of Family Practice.

“Unfortunately, the software that we are using has a few glitches and in order to ensure there are no double bookings, we have suspended the use of it until we can guarantee it is working smoothly.”

It is temporary and in the meantime, there is someone answering the phone at 250-296-0070, Monday to Friday from 9 a.m. to 3 p.m. taking appointments and talking to patients.

“This is a new service and one that we are continuously working on to improve,” Meyrick added.

As of mid-December the clinic had seen over 145 patients.

Meyrick noted this is a big win for the community, as that has meant that all of those patients were prevented from sitting in emergency waiting to see a physician.

Local family physicians have pulled together to offer the clinic and appointments are virtual, online or by phone.

“We have had a core group of seven doctors taking shifts in October, November and December and will have two more physicians joining in January,” Meyrick confirmed.

Visit are part of the BC Medical Services Plan and are covered by providing a Care Card number.

Residents without a doctor are also encouraged to register at www.caribooattachment.ca.

The Bridge Care Clinic also has a Facebook page.

Read more: Virtual health care clinic set to begin seeing Williams Lake area patients Oct. 26



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Monica Lamb-Yorski

About the Author: Monica Lamb-Yorski

A B.C. gal, I was born in Alert Bay, raised in Nelson, graduated from the University of Winnipeg, and wrote my first-ever article for the Prince Rupert Daily News.
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