B.C. to advocate for frustrated, confused, unhappy cellphone users, says premier

Maple Ridge New Democrat Bob D’Eith to advocate for more affordable and transparent cellphone options

A cellphone users survey shows British Columbia residents are frustrated and confused with cellphone contracts and billing, prompting a deeper review of consumer protection laws and expanded efforts to push the federal government for improvements.

Premier John Horgan has appointed Maple Ridge New Democrat Bob D’Eith to advocate for more affordable and transparent cellphone options.

D’Eith says a recent government survey about cellphone issues received more than 15,000 responses from people wanting easy-to-understand contracts, transparent bills and affordable plans.

The New Democrats promised in last February’s throne speech to provide consumers with tools to receive the least expensive service possible.

D’Eith says cellphone issues are largely subject to federal regulations, but that will not stop the province from lobbying Ottawa to make affordability and transparency improvements.

He says the B.C. government will embark on a deeper examination of cellphone issues, including a legislative review of the province’s consumer protection laws to ensure users are familiar with their rights and protections.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

CH-149 Cormorant helicopters may be part of night training exercises in the Chilcotin this month. (Canadian Armed Forces photo)
442 Transport and Rescue Squadron to hold night training in the Chilcotin

The public may see flares and search and rescue technicians parachuting to the ground

Snow is in the forecast for Williams Lake Friday, Oct. 23, which has already been falling in areas of the Chilcotin as seen here at Nimpo Lake. (Harriet Hird photo)
Ice, snow, chilly temperatures in forecast for Williams Lake area

Temperatures will dip down to -11C on Friday evening

100 Mile Conservation officer Joel Kline gingerly holds an injured but very much alive bald eagle after extracting him from a motorist’s minivan. (Photo submitted)
Motorist pulls into B.C. RCMP detachment after roadkill eagle comes back to life in minivan

The driver believed the bird to be dead and not unconscious as it turned out to be

COVID-19. (Courtesy of CDC).
Interior Health reports 12 additional COVID-19 cases

The total number of cases in the region is now at 644

Part of the committee’s business plan is to give the “school,” officially known as the Wells-Barkerville Culture and Recreation Centre, a new name. (District of Wells)
Wells school renovation gets funding boost from mining company

Barkerville Gold Mines has put half a million dollars into the project to renovate the closed school

Actor Ryan Reynolds surprised a Shuswap family with a special birthday message to their son who was worried he’d be alone on his 9th birthday on Nov. 24. (Tiffanie Trudell/Facebook)
Ryan Reynolds text almost gives away Shuswap boy’s birthday surprise

Deadpool actor helps remind eight-year-old Canoe resident he’s not alone

Vancouver police reactivated the search for Jordan Naterer Thursday Oct. 22. Photo courtesy of VPD.
Mom of missing Manning Park hiker believes her son is waiting to come home

‘He’s going to come out of a helicopter and say ‘what took you so long?”

Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Environment Minister George Heyman, Premier John Horgan and Energy Minister Michelle Mungall announce that B.C. Hydro is proceeding with construction of the Site C dam, Dec. 11, 2017. (Tom Fletcher/Black Press)
Site C actions, costs won’t be known until after B.C. election, Horgan says

Peace River diverted for construction of reinforced dam base

Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

One of the squirrels who ended up having their tails amputated after getting them stuck together with tree sap. (Facebook/Wild ARC)
Squirrels recovering from tail amputation after sap situation near Victoria

BC SPCA Wild ARC says squirrels will be released back into wild, fifth sibling was euthanized

More and more electric cars are on the road, but one Chevy Bolt owner was shocked to see how much his BC Hydro bill skyrocketed once he started charging the vehicle. (Black Press file photo)
Lower Mainland man sees significant spike in BC Hydro bill after buying electrical vehicle

An increase should be expected, but Brian Chwiendacz experienced a 200-plus per cent hike

Most Read