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Smart 55: B.C.'s Seniors Advocate recruits volunteers

B.C.’s Seniors Advocate is continuing to recruit volunteers for a survey of 27,000 seniors living in facilities across B.C.

B.C.’s Seniors Advocate is continuing to recruit volunteers for a survey of 27,000 seniors living in 300 residential care facilities across B.C.

“This is the first time in this province that we have had volunteers sit face to face with some of our most vulnerable seniors on such a large scale and the feedback we’re receiving from both volunteers and seniors themselves is very positive,” said Seniors Advocate Isobel Mackenzie.

More than 250 volunteers have signed up to be part of the Office of the Seniors Advocate’s residential care survey team, and there are still a range of volunteer opportunities available with the project for individuals from diverse professional backgrounds, ages and ethnicities.

Volunteers are asking residents a range of questions from the quality of food, to how they view care staff, with the goal of gauging resident satisfaction and providing a roadmap for improvements to quality of care.

Feedback from seniors has been diverse, however a common emerging theme is the impact of having their voices heard.

To volunteer for the Office of the Seniors Advocate’s residential care survey, visit www.surveybcseniors.org

Volunteers can apply online or by calling the Office of the Seniors Advocate office at 1.877.952.3181.

The survey will be conducted on a rolling schedule over the next four months in each of B.C.’s five health authorities.

Results of the survey will provide a road map for improvements of quality of care andservices provided to residents and their families in residential care. Results of the survey will be posted publicly on the Office of the Seniors Advocate’s website in 2017.