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REACH A READER LETTER: Digital literacy a lifeline for many

As we prepare to enter our third year of the pandemic, everyone’s desire to stay connected with family and friends via technology persists. Knowing how to search for information and to complete forms online has become an increasingly necessary skill.
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Joan Beck uses her iPad daily to help her stay in touch and is always learning new ways to make use of it. Many seniors in the Cariboo Chilcotin have benefited from one-on-one computer training offered by Cariboo Chilcotin Partners for Literacy. (Ruth Lloyd photo - Williams Lake Tribune)

As we prepare to enter our third year of the pandemic, everyone’s desire to stay connected with family and friends via technology persists. Knowing how to search for information and to complete forms online has become an increasingly necessary skill.

But what happens if you don’t know how to connect with your family through social media? Or you don’t know how to find and complete an online form for, say, the government? What do you do?

Fortunately, people need not feel stranded. Here’s a letter (written anonymously this past September) describing how one person found the help they needed to learn what they want to learn in Williams Lake.

Dear Sir/Madam,

I feel privileged and honoured to be finally able to express my long-gratitude for Cariboo-Chilcotin Partners for Literacy (CCPL). They have been providing absolutely necessary and much-needed help in Williams Lake, especially with learning how to use computer technology. As a retired person, I’ve been using CCPL’s services for several years, first learning how to manage the digital pictures I’d taken on my travels. I also learned how to use Facebook. Now, I’ve been learning how to update my iPad and iPhone.

I really cannot imagine how lost I would be without their help. I have always been treated with dignity and respect. To keep up this opportunity for our community members, to be able to learn and update skills with the constantly changing technology, is absolutely essential.

I cannot stress how much places such as CCPL are of value. Their work enriches our quality of life by providing local education and good skills in communication, which is the basic solid ground for healthy citizens.



ruth.lloyd@wltribune.com

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