Heartbleed bug prompts Canada Revenue Agency to shut down online tax filing

Web browser vulnerability raises Internet security, privacy alarm for CRA, Yahoo and other sites

The logo for the Heartbleed bug

The logo for the Heartbleed bug

The Canada Revenue Agency has temporarily shut down public access to its online services in response to a possible Internet security breach, throwing a wrench into the plans of many Canadians to file their income taxes online and raising privacy concerns for others.

The so-called ‘Heartbleed’ bug is thought to have potentially given hackers access to millions of passwords, credit card numbers and other information at several major websites, including the Canada Revenue Agency (CRA), Yahoo, Tumblr and Flickr.

The CRA said it has cut off online access to its EFILE, NETFILE, My Account, My Business Account and Represent a Client services.

“The CRA recognizes that this problem may represent a significant inconvenience for individual Canadians, representatives and businesses that count on the CRA for online information and services,” the agency said in a statement.

“Please be assured that we are fully engaged in resolving this matter and restoring online services as soon as possible in a manner that ensures the private information of Canadians remains safe and secure.”

The CRA called its action a “preventative measure” to safeguard the integrity of its data and said its first priority is ensuring confidentiality of taxpayer information.

The Heartbleed vulnerability, which went undetected for two years, affects web browsing using supposedly secure, encrypted connections where the browser displays a closed padlock.

The CRA is also promising “consideration” to taxpayers who can’t meet their requirement to file their income taxes by the end of the month.

The agency said it will provide updates at noon daily (3 p.m. EST) on its home page until the situation is resolved.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Lake City Secondary School principal Craig Munroe. (Monica Lamb-Yorski photo - Williams Lake Tribune)
OUR HOMETOWN: Lifelong learning

Lake City Secondary School principal Craig Munroe got his first teaching in Williams Lake

Mayor Walt Cobb waves from atop a tractor as he turns onto Oliver Street in the Daybreak Rotary’s annual Stampede Parade. Patrick Davies photo.
Lack of funding, volunteers has Daybreak Rotary bowing out of Williams Lake Stampede parade

Club learned this week it won’t be receiving local government funding, for the second year in a row

A nurse performs a test on a patient at a drive-in COVID-19 clinic in Montreal, on Wednesday, October 21, 2020. (THE CANADIAN PRESS/Paul Chiasson)
30 new COVID-19 cases, five more deaths in Interior Health

This brings the total number of cases to 7,271 since testing began

Williams Lake’s Brock Hoyer films a segment of the newly-released The Way Home in the city of Revelstoke. (Ryen Dunford photo)
Brock Hoyer stars in new snowbike film: The Way Home

The film is completely free and was released on YouTube on Jan. 22, 2021

The body of Kenneth Seymour Michell was discovered Jan. 14, 2021, behind a Williams Lake business a day after he was released by a judge on conditions. (Photo submitted)
Family looks for answers after Indigenous man dies by suicide following release from custody

System does not care about Indigenous peoples, says First Nations Leadership Council

Dr. Bonnie Henry talk about the next steps in B.C.'s COVID-19 Immunization Plan during a press conference at Legislature in Victoria, B.C., on Friday, January 22, 2021. THE CANADIAN PRESS/Chad Hipolito
456 new COVID-19 cases in B.C., 2 deaths

Since January 2020, 78,278 have tested positive for the novel coronavirus in B.C.

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

A health-care worker prepares a dose of the Pfizer-BioNTech COVID-19 vaccine at a UHN COVID-19 vaccine clinic in Toronto on Thursday, January 7, 2021. (THE CANADIAN PRESS/Nathan Denette)
Vaccinating essential workers before seniors in B.C. could save lives: experts

A new study says the switch could also save up to $230 million in provincial health-care costs

The late Michael Gregory, 57, is accused of sexually exploiting six junior high students between 1999 and 2005. (Pixabay)
Former Alberta teacher accused of sexually assaulting students found dead in B.C.

Mounties say Michael Gregory’s death has been deemed ‘non-suspicious’

According to a new poll, a majority of Canadians want to see illicit drugs decriminalized. (THE ASSOCIATED PRESS)
Majority of Canadians think it’s high time to decriminalize illicit drugs: poll

More than two-times the B.C. residents know someone who died from an overdose compared to rest of Canada

Interior Health officially declared a COVID-19 outbreak at Creekside Landing in Vernon on Jan. 3, which was followed by the first death from the virus 10 days later. (Kaigo photo)
COVID outbreak over at Vernon care home

Creekside Landing cleared of coronavirus, despite additional death in last day

(Black Press Media file photo)
B.C. residents can reserve provincial camp sites starting March 8

B.C. residents get priority access to camping reservations in province

Two women were arrested in Nanaimo for refusing to wear masks and causing disturbance on a BC Ferries vessel. (File photo)
B.C. ferry passengers arrested and fined for disturbance, refusing to wear masks

Police said woman threatened their pensions in Feb. 21 incident aboard Nanaimo-bound boat

Most Read