- Our Town
- 2015 Federal Election
Telus service lost
A Telus outage Sunday evening until Monday morning is being blamed on a tree that fell onto a wireless cable near Salmon Arm Sunday afternoon.
Hundreds of Telus customers in Northern B.C., including the Williams Lake area, lost wireless service overnight.
“We got crews on scene with equipment immediately, with big lights and all that so they could work through the night,” Telus communications Liz Sauvé said Monday.
Once crews discovered the severed cable and began its “complicated” repair, services were re-routed to other paths to restore wireless service to a number of customers.
“Everyone was fully restored by 4 a.m. Monday morning,” Sauvé said.